Sandie Overtveld

Sandie is responsible for leading Zendesk's Asia Pacific & Japan sales teams, focused on helping our customers transform their customer service to meaningful customer engagement with beautifully simple solutions. Serving 50,000+ clients and 300 million users, our beautifully simple approach enables you to listen, respond, and delight your customers and employees implementing in days and weeks. The result is customer relationships that are more meaningful, personal, and productive – all at a lower cost. Sandie joined Zendesk from Hewlett-Packard Enterprise Services where he led the Microsoft Dynamics Service Line for Asia Pacific & Japan. At HP he built the delivery capability and capacity for the Microsoft Dynamics Service Line across India, China, Japan, SE Asia and ANZ to drive high growth and he more than doubled the business in the 2 years he was there. Prior to HP Sandie was General Manager, Dynamics Business Applications, at Microsoft. He was responsible for developing and ensuring the execution of the Dynamics strategy and vision for the Asia Pacific Region. Developing strong, long-term executive relationships and driving partner and customer satisfaction. Building scale, consistency and predictability by driving collaboration, integration and orchestration of the Dynamics teams across and within all subsidiary sales, services, support and business groups in the region to deliver 30%+ growth annually. While at Microsoft Sandie also held the positions of Director Enterprise & Partner Group in Thailand, Director of Business Planning and Marketing (BMO) in South Africa, Director for Sales Excellence and Director for Enterprise Business Solutions (Dynamics) in the UK before moving to Singapore in 2009. Before joining Microsoft, Sandie was Senior Vice President International for Pivotal Corporation (mid market CRM vendor – now Aptean), based out of London, after returning from 2 years in Massachusetts, USA as Executive Vice President Sales and Marketing for a privately held Information Security company. Before this he spent 5 years with Canadian Corel Corporation (graphics and word processing software vendor) in various senior management functions based in Africa, Europe and Asia before moving to London as their Vice President International. Sandie was born in the Netherlands and educated in South Africa.